Managed Service Benefits
Our service delivers management of devices across all features and functionality, including SD-WAN and VPNs. You can be assured that your networks are continually monitored to ensure availability and ability to deliver the business outcomes that you need.
We provide bespoke Managed Service solutions tailored to your specific business needs, helping you stay ahead of the competition
24 x 7 Monitoring And Alerts
You will also receive daily verification that your devices are online and functioning correctly.
Securing your networks so you are confident they’re working without issue even when you’re not there
Incident Reporting And Managed Hardware Replacement
In the event of device failure, the replacement of equipment under relevant support contracts will be managed on your behalf.
Real time optimisation and hardware replacement reduces downtime and increases productivitys
Software Verification and quarterly Updates
Management of the delivery of software updates, including the scheduling or postponement of updates based on impact, are done on a quarterly basis.
Network transparency and scheduled updates to fit your business practices, giving you the reliability and confidence you need
Smooth Onboarding for devices and sites
All changes are reviewed, managed, and released using a standardised process to mitigate any impact to the infrastructure.
eManagement of new sites and equipment gives you peace of mind that all your devices are covered
Tech Reviews and Service Reports
You will receive monthly proactive technical reviews of your infrastructure, identifying any issues before they become service-affecting problems.
Annual Dashboard reviews and familiarisation of the platform gives you peace of mind. This will include any new features and functionality as they become available.
Regular service reporting provides you with an understanding of your network health, changes, and availability statistics.
You only pay one price for all support and receive detailed reports for your risk and financial management